Becky has been part of our customer service team for almost 15 years now. We know her to be the ultimate team player, with a positive attitude and always willing and wanting to learn. Even under pressure, you’d never know she’s feeling the stress ― she's friendly and kind yet firm and fair, and she brings that to every customer interaction she has!
What roles had you previously held that either made it possible for you to enter your desired field or helped you learn specific things for your position today?
My previous employment I worked in banking. I have always enjoyed the interaction with customers. And also, my love of paperwork and data entry… sounds silly but it’s true.
What do you like about working in the dental industry?
I like knowing that what we build in our factory helps others with their dental care.
What's your favorite aspect of your job?
My favorite aspect of my job is my team. We all have the same goal, which is to provide the BEST customer service out there. It makes me proud to be in the trenches with them every day.
What's your favorite DENTALEZ product and why?
My favorite DENTALEZ product would have to be our standard IC head – to be specific, the 4485/4486 dental units. With all the options to personalize this dental unit – from a designer-friendly powder-coat finish with one of our carbon fiber selections… plus the chrome options… you just can’t beat this showstopper. I have never seen anything like it.