Monique joined our Purchasing Department after two decades honing her skills across the industry as an accomplished Buyer. She’s worked in a variety of healthcare companies including hospital systems like Advocate Healthcare of Illinois, and medical device companies like Abbott Laboratories.
She brought her insight across various types of medical products and client service to our team in Alabama in early 2018 where she’s been supporting our Alabama facility. We asked her to tell us a little about how working with us at DENTALEZ has fit with her past experiences in healthcare purchasing, and what she loves most about her work.
How is the dental industry different (or similar!) from your other experiences in healthcare and what do you like most about working in the dental industry?
I have always enjoyed working in healthcare and I’ve gotten to learn different things about personal health in each area of my work experience.
The dental industry is vital to a person’s health and confidence; really to their overall wellness, whether that means a brighter smile, or relieving pain. Knowing the contributions we make as a team at DENTALEZ by manufacturing the dental equipment and utilities that are part of this process every day, and how that can enhance the oral health of adults and children around the world, is great and rewarding!
How did your previous roles (whether at DENTALEZ or another company) make it possible for you to enter your desired field, or help you learn specific things for your position today?
Even though I wasn’t always working with dental equipment, I’ve always been in the purchasing field. Customer satisfaction is my main driver and that is ultimately similar in many ways, no matter which company I think back to. It’s my responsibility to be able to answer vital questions as a buyer: what exactly are we purchasing, when will our materials arrive and where are they most needed?
Over the last 20+ years I’ve learned about my products, become an expert in attention to detail, and become skilled in remaining focused even in a sometimes fast-paced environment.
What's your favorite aspect of your job?
Working and communicating with others is my favorite aspect of my job. Continuing to learn other functions, such as customer service, production, and engineering, and how those are contributing throughout the company, is also very interesting and satisfying. Also, I enjoy working with our many suppliers around the world and forming long-lasting professional relationships.
What's your favorite DENTALEZ product and why?
The Aeras Ramvac is currently my favorite product. It’s an exciting and innovative product. The advanced technology provided by this compressor would be a great asset to any dentist’s office. The digital monitoring, ability to be controlled remotely, scheduling functionality and email/text notifications speak to great production and engineering.
Thanks Monique! We’re so glad you’re part of the team!