Customer Service

• DentalEZ/CustomAir Customer & Tech Service

  2500 Highway 31 South
  Bay Minette, AL 36507
  Phone: (251) 937-6781
  Fax: (251) 937-0461
  Customer Service: (866) DTE-INFO, opt. 3

• StarDental Customer Service

  1816 Colonial Village Lane
  Lancaster, PA 17601
  Phone: (717) 291-1161
  Fax: (717) 291-5699
  Customer Service: (866) DTE-INFO, Opt. 2

  What is the procedure to send in a StarDental repair?

  Call customer service at 866-383-4636, option 2 and request a prepaid label. We can either fax a label to tape on a box or mail a prepaid label/box to you. UPS can pick it up at your office or you can drop into a UPS box. Product repair billing can be processed through your dealer of choice.

• RAMVAC Customer Service

  710B E. Colorado Blvd.
  Spearfish, SD 57783
  Phone: 605-642-4614
  Fax: 605-642-3776
  Customer Service: 866-DTE-INFO, opt. 4

• NevinLabs Customer Service

  5000 S. Halsted St.
  Chicago, Illinois 60609-5130
  Phone: (773) 624-4330
  (800) 544-5337 (USA)
  (800) 428-2253 (Canada/Guam)
  Fax: (773) 624-7337

• Government Customer Service

  VA Contract, #V797P-3783k
  DOD Contract for equipment, #SPO200-98-D-8722
  DOD Contract for handpieces, #SPO200-98-D-8725

• International Customer Service