DentalEZ® Group, a supplier of integrated products and services for dental health professionals worldwide, is pleased to announce a newly formed Institutional Sales Team. Specifically, the company’s Institutional and NevinLabs sales teams have joined forces to form a newly expanded Institutional Sales Team that will be in full effect by January 1, 2015.
Remarked VP of Sales & Marketing Lisa Lee, “This recent merging of two key internal teams will help DentalEZ better penetrate and serve all customer segments, including dental labs, across the institutional channel. Our Institutional Sales Team can now focus on smaller geographic areas that will in turn allow increased frequency to better serve existing customers and the opportunity to manage a robust pipeline for future business.”
Moreover, the new Institutional Sales Team model now enables sales representatives to better provide all DentalEZ and NevinLabs products while allowing for a more balanced selling emphasis through a single point of contact.
All sales team members have received an abundance of cross training to ensure that they are extremely knowledgeable and prepared for a seamless progression. The new Institutional Sales Team is comprised of a number of outstanding DentalEZ sales team members including:
- Ed Schmitt, Senior Institutional Sales Manager, Southern Region
- Jason Hodowski, Senior Institutional Sales Manager, Northern Region
- Gina Verkamp, Institutional Sales Manager, Western Region
- Mark Hayde, Institutional Sales Manager, Western Region
- Deb Bridges, Institutional Sales Manager, Northern Region
- Scott Rothschild, Institutional Sales Manager, Southern Region
DentalEZ® Group, a supplier of integrated products and services for dental health professionals worldwide, is pleased to announce the appointment of Andrew King as General Manager of its Great Britain organization.
In his new position, King is responsible for managing and developing DentalEZ Group’s Great Britain organization, located in Hemel Hempstead, Hertfordshire, England. King will work closely alongside Lisa Lee, Vice President of Sales and Marketing and will report directly to Vickie Waitsman, DentalEZ Group Interim President.
King brings many years of sales, marketing and business development experience to his new position. His resume includes employment with Ovum/Datamonitor, Yankee Group, Philips Telecommunications and Motorola where he played a critical role in each company by fostering business on a local, national and international level.
King currently resides in Luton, Bedfordshire, England, and can be contacted via e-mail at email@example.com.
We are pleased to congratulate the 2014 Dr. Edward B. Shils Entrepreneurial Fund winners:
Dr. Bruce Donoff, Dean of Harvard School of Dental Medicine, recipient of the Shils-Meskin Award
- 3M ESPE
- Dr. Linda Niessen, Dean of Nova Southeastern University
- Dr. Irvin Silverstein, Dental Advisor/Director of the Student-Run Free Dental Clinic Project and the UCSD Pre-Dental Society
- Dr. Horst-Wolfgang Haase, publisher of Quintessence Publishing
- Dr. Marc Rothman, an oral surgeon who transforms lives of countless through his involvement in Alpha Omega
- Jeffrey Parker, CEO of Sarrell Dental Center and its dental clinics and mobile van bringing access to care in Alabama and Kentucky
- Dr. Tracy Garland, the driving force of the National Interprofessional Initiative on Oral Health
DentalEZ Group is a proud supporter of the Dr. Edward B. Shils Entrepreneurial Fund and its commitment to recognizing innovative healthcare leadership and advancing entrepreneurial creativity in all aspects of oral healthcare. Read more about the award winners & see pictures.
New Web Tool Provides Immediate Repair Requests, Online Education and Training for All StarDental® Customers
DentalEZ® Group, a supplier of integrated products and services for dental health professionals worldwide, is pleased to introduce its new 360° Customer Care Program, a comprehensive online customer service tool for all StarDental® customers.
Located at www.dentalez.com/360customercare, the new 360° Customer Care Program is an extension of DentalEZ Group’s professional and preventive maintenance and repair support program. Geared toward all dental professionals and distribution partners, the 360° Customer Care Program provides a newly designed repair support program that provides instantaneous labels for repair requests as well as a comprehensive collection of educational and training resources for all StarDental products.
A key feature of the 360° Customer Care Program is a new repair request form that provides an efficient, no-hassle method of requesting repairs on any and all StarDental products. Designed for a fast, user-friendly experience, the repair request form provides convenient drop down menus for identifying and immediately reporting the specific product, repair type and problem. Users simply fill in the information, print the repair request form and press the submit button. A prepaid UPS label is available to be shipped along with the repair form and product being sent for repair.
In addition to the new repair request form, visitors of the 360° Customer Care Program have access to the following pertaining to StarDental’s full line of products:
- Maintenance and repair videos
- Instructional manuals
- Product brochures
- Maintenance check sheets
- Warranty registration forms
For more information on DentalEZ’s new 360° Customer Care Program, please visit www.dentalez.com/360customercare.
We are pleased to announce the appointment of Corey Thompson to territory sales manager.
In his new position, Thompson will be responsible for maintaining existing professional relationships while identifying new prospects to increase all StarDental®, DentalEZ®, RAMVAC® and CustomAir® product and equipment sales. His sales territory spans throughout several regions including northern Virginia, northeast West Virginia, Maryland and the District of Columbia. He will report directly to Mark Frankenfield, northern regional manager for DentalEZ Group.
Thompson brings over 15 years of professional dental sales experience to his new position. Prior to joining DentalEZ Group, Thompson began his dental career as service technician/manager for Patterson Dental. Most recently, he held various positions at Henry Schein including equipment service technician, regional operations manager, certified integration technician and field sales consultant.
Thompson can be reached directly via email at firstname.lastname@example.org.
We recently celebrated the retirement of StarDental® Manufacturing Plant Manager John Brunozzi. John was with StarDental for 45 years, beginning November 17th, 1969.
A veteran of the Vietnam War, John started with StarDental in 1969 as a Screw Machine Operator, then advanced to Setup, and also worked as an Assembler. In 1974 he was promoted to Supervisor of Instruments and Assembly and from 1979-1987 he was a Production Supervisor. Then he went onto Special Projects Manager 1987-1988, followed by Manager of Quality Assurance from 1988-1994. And last but not least, for the past 20 years he has been Manufacturing Plant Manager.
Pictured below is John’s retirement lunch, please join us in wishing John a very happy retirement!
John Brunozzi retirement lunch
John Brunozzi with Ed Holland
John Brunozzi with Jeffrey Perelman & Ed Holland
We are pleased to announce the winner of our Q2 Facebook #MYERGOSURE Sweepstakes, Kristi Charaba, RDH! Kristi is a hygienist from Gig Harbor, WA and is shown below with her brand new ErgoSure™ Stool from DentalEZ®. She commented, “I am so grateful to you guys for having the giveaway and me being the winner. I absolutely love it. It is a great chair and my body is in much better shape at the end of the day.” That’s just what we like to hear.
The dental stool is the most used product in the dental practice. The dental professional (dentists, assistants, hygienists) uses the stool an average of 8 hours per day, 4 days per week and 48 weeks per year for a total of 1,536 hours. The design of the stool can seriously affect the health of the dental professional. Cylinder height, size of seat, seat tilt and backrest adjustability are key to proper ergonomics and avoiding pain. We took this all into account when providing the ErgoSure™ Stool, so it’s nice to hear a hygienist is feeling less pain at the end of the day!
Congratulations to Kristi on winning, and stay tuned for the announcement of our Q3 #MYNUSIMPLICITY Facebook Sweepstakes winner. Don’t miss your chance to win! Enter our current #MYSTARHANDPIECE Facebook Sweepstakes to win a free StarDental® handpiece of your choice and five years of free handpiece repair service.
We are pleased to announce our #MyStarHandpiece Sweepstakes. Currently running on the DentalEZ Group Facebook page, winners of the #MyStarHandpiece sweepstakes have the option to choose between one of two grand prizes: a StarDental® High-Speed or Hygiene Handpiece along with five years of free handpiece repair.
Open to all U.S. practicing licensed dentists and hygienists, the #MyStarHandpiece sweepstakes runs from October 7, 2014 through December 31, 2014. Entering the sweepstakes is easy. DentalEZ Group Facebook fans can simply visit the DentalEZ Group Facebook page at facebook.com/dentalezgroup and click on the “#MyStarHandpiece” sweepstakes tab. An online registration entry form will appear and dental professionals will be prompted to complete the form as instructed. Non-fans of the DentalEZ Group Facebook page can also enter for a chance to win.
Participants can submit up to one entry per day and each submission counts as one entry towards the grand prize. One grand prize will be awarded for every 100 entries (i.e. if there are fewer than 100 entries, one winner will be chosen, if there are 101-200 entries, two winners will be chosen, etc., until a maximum of five prizes are awarded.) The grand prize winner(s) will be selected in a random drawing on or about January 5, 2015 and potential winners will be notified within five days of the drawing.
StarDental’s classic high-speed dental and hygiene handpieces offer extraordinary strength and durability that dental professionals rely on. StarDental has a highly-trained customer support and field sales staff that work closely alongside dental practices to troubleshoot any issues that may occur as well as train and install office protocols for proper handpiece maintenance. Visit the new 360° Customer Care online tool for handpiece maintenance and repair.
Please visit DentalEZ Group’s StarDental product page for more detailed information on the many features and benefits of the Company’s wide variety of StarDental handpieces.
To enter the #MyStarHandpiece Sweepstakes, please visit facebook.com/dentalezgroup.
About DentalEZ® Group
DentalEZ® Group is committed to advancing the practice of dentistry through innovative products and services. Encompassing six distinct product brands — StarDental®, DentalEZ®, CustomAir®, RAMVAC®,NevinLabs™ and Columbia Dentoform® — DentalEZ® Group manufactures everything in the operatory, from handpieces to chairs to vacuum systems to dental simulation models, creating a complete line of products to elevate the health, comfort
and efficiency of the dental operatory. For more information, please visit dentalez.com.
How are we doing? Our customer service departments are looking for your feedback! If you’ve interacted with StarDental®, DentalEZ®, or RAMVAC® customer or technical service departments recently, please take a few minutes to complete our customer service survey. Help us to make your experience moving forward even better!
Income levels and access to dental insurance are the dividing factors that determine if oral healthcare is a priority in the U.S. If you have insurance, then dental care is likely a priority but otherwise it is often neglected. The following article provides more details on this subject: United States Divided When It Comes To Oral Health from insurancenewsnet.com.
Oral Health America is working hard to combat this issue and make affordable oral healthcare available to everyone. It’s not too late to participate in their annual Fall for Smiles fundraiser which aims to educate communities about the importance of: healthy food choices, regular dental visits, brushing and flossing your teeth and avoiding tobacco.